PC Security/Wireless
I am having hp pavilion 703 with Windows XP Home Edition. Initially Norton Internet Security (Symantec Corporation) was installed. Now, its period has expired and I have purchased TREND MICRO PC-cillin Internet Security 2006.
But I could not install it as the Norton Antivirus program interferes. From the Control Panel Add/Remove, I tried to uninstall the Norton program. But it gives error message: “Norton Internet Security uninstallation has failed. Do you want to try to uninstall again”. Then it prompts: Please insert your Norton Internet Security CD to continue. But, I am not having the CD – could not locate it. And the final response: “Unistallation encountered an error and was unable to remove the application”.
Kindly suggest how to proceed.
Regards,
NB Nair.
Go to the Symantec web site and download the uninstal tool from there. N.I.S. is poor at uninstalling – So symantec had to create a tool for it.